Scale Your MSP Business with Xelon HQ
Deliver enterprise-grade cloud services to your clients under your brand. Xelon HQ provides multi-tenant management, automated provisioning, and consolidated billing—everything you need to run a profitable cloud business.
MSP/ITSP Solution
Built for MSPs Who Demand More
Tired of vendor lock-in, unpredictable pricing, and platforms that weren't designed for multi-tenant service delivery? Xelon's MSP/ITSP Solution gives you the white-label control plane, transparent pricing, and multi-hypervisor flexibility you need to deliver premium managed services at profitable margins.
The MSP Revenue Multiplier
Most cloud platforms treat MSPs as afterthoughts. We built Xelon specifically for service providers who need to brand, customize, and profit from infrastructure. Our white-label architecture, consumption-based pricing, and multi-tenant isolation let you deliver enterprise-grade services without enterprise-grade overhead.
White-Label Everything: Your brand, your domain, your customer portal—zero Xelon branding visible
Multi-Hypervisor Support: Manage VMware, Proxmox, KVM, and Kubernetes from one control plane
60-70% Gross Margins: CHF 1,200/month base + CHF 135/host licensing creates healthy reseller economics
Per-Tenant Isolation: Complete resource, network, and billing separation for your customers
Who's Already Winning?
Swiss MSPs managing 10-50 hosts who were paying VMware 300-500% more, regional ITSPs wanting to offer cloud services without building infrastructure, VADs seeking a white-label platform for their partners, and hosting providers migrating customers off expensive legacy platforms.
Key Features
What sets Xelon Cloud apart
Benefits
What sets Xelon Cloud apart
FAQ
How long does it take to migrate to Xelon cloud?
Migration timelines vary based on infrastructure complexity, application dependencies, and testing requirements. Xelon's streamlined process ensures rapid deployment while maintaining data integrity and minimizing downtime.
Typical migration timelines:
Simple environments (1-5 VMs, standard applications): 1-2 weeks
Medium complexity (5-20 VMs, multiple applications): 4-8 weeks
Complex environments (20+ VMs, custom integrations): 8-12 weeks
Enterprise migrations (large-scale, phased approach): 3-6 months
Real customer examples:
Juwelier Kurz: Complete IT infrastructure migrated in 90 days under tight deadline
Diverto GmbH: "Simple and quick" datacenter migration
HEAD IT Solutions: Law firm migration with WinJur legal software
Migration phases:
Assessment and planning (1-2 weeks)
Infrastructure provisioning (1-3 days)
Data migration and testing (2-6 weeks)
Cutover and go-live (1-2 days)
Post-migration optimization (ongoing)
What is Xelon's uptime SLA and how is it guaranteed?
Xelon's 99.9% uptime SLA is backed by enterprise-grade infrastructure with multiple layers of redundancy and 24/7 monitoring across Swiss datacenters.
How we guarantee 99.9% uptime:
Redundant infrastructure: N+1 redundancy for power, cooling, and networking
Geo-redundancy: Multiple datacenter locations with automatic failover
24/7 monitoring: Continuous infrastructure monitoring and alerting
Proactive maintenance: Scheduled maintenance during off-peak hours
Emergency support: 24/7 emergency hotline with 15-minute response time
SLA credits: Automatic service credits if uptime falls below 99.9%
What 99.9% means:
Maximum downtime: 43.8 minutes per month
Maximum downtime: 8.76 hours per year
Planned maintenance excluded from SLA calculation
Customer examples:
SOS AERZTE: 24/7 availability for emergency medical services
Stiftung Seehalde: 99.9% SLA critical for residential care operations
H+ Spitäler: High availability for 226 Swiss hospitals
What are Xelon's support response times?
Xelon provides tiered support with fast response times and 24/7 availability for critical issues, ensuring your infrastructure stays operational.
Support tiers and response times:
Priority Level | Response Time | Availability | Channel |
|---|---|---|---|
Emergency (P1) | 15 minutes | 24/7/365 | Phone hotline |
Priority (P2) | 1-4 hours | Business hours | Phone, Email |
Standard (P3) | 12-24 hours | Business hours | Email, Portal |
Low Priority (P4) | 24-48 hours | Business hours | Email, Portal |
What constitutes an emergency (P1)?
Complete infrastructure downtime
Security incidents or breaches
Data loss or corruption
Critical performance issues affecting production
Support features:
Multilingual support (DE, FR, IT, EN)
Direct access to infrastructure engineers
Proactive monitoring and alerts
Detailed incident reports
Customer feedback:
SOS AERZTE: "Dependable support available" for 24/7 medical services
Swiss Infosec: "We particularly appreciate their valuable support"
Use Cases
What sets Xelon Cloud apart
Testimonials
When it became clear we'd move to cloud, we knew we'd work with Xelon
Speaking about migrating a law firm to Xelon Public Cloud with WinJur legal software
Daniel Berning
CEO
@
HEAD IT Solutions
I value the simple interface and rapid implementation of changes
Describing the Xelon HQ platform experience for managing retail infrastructure
Martin Scheiwiller
CEO
@
Tremegisto Consulting AG
Infrastructure implementation became simpler
MSP managing 1,000+ customer systems on Xelon platform
Jean-Pierre Ruhoff
Owner
@
Ruhoff-Informatik GmbH
You sense that Xelon prioritizes customer welfare, not maximizing service sales
National healthcare association representing 226 institutions and 200,000+ employees
Pascal Besson
Management Board Member
@
Our customers and entire team are enthusiastic about how simply and quickly this was handled
12-employee MSP migrating to Xelon Virtual Datacenter Services
Andreas Schweizer
CEO
@
Versatile plans with simple pricing
Available Plans
Why choose Xelon Cloud?
Cloud infrastructure engineered for consistency, performance, and sovereignty
Performance Benchmarking
Independent tests show up to 35–40% better CPU performance vs comparable public cloud general-purpose instances — powered by modern AMD EPYC architecture tuned for consistent throughput under load.
Automated Backups Made Simple
Daily snapshots are included with Xelon Cloud instances by default.
Need longer retention? Choose flexible options with 7, 30, or 365-day retention for compliance or business continuity.
Optimized for Kubernetes & Cloud-Native Workloads
Our compute plans are designed to integrate seamlessly with CloudDeck and Xelon Kubernetes:
Native support for K8s node pools
Instant scaling
Multi-zone deployments
S3-compatible object storage for stateful workloads
SCION-secured networking for critical clusters
Book an Appointment
Choose a time that works for you and connect with one of our cloud specialists for a personalised session — via Microsoft Teams or phone.
Request Meeting with our Solution Architect
Request Meeting with our Partner Manager
Trusted by partners and clients
